Sur-Thrival Guide

The EPiC Sur-Thrival Guide: An organisation’s manual to working remotely


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Introduction Video...

Welcome to EPiC’s Sur-Thrival Guide: A holistic handbook for any organisation working remotely.

We believe there is a lot of great information being put out there, during the COVD-19 outbreak but nothing that shows a holistic view of working in this way. So we’ve put together a 5-layer guide that touches on EVERYTHING. Strategy, Leadership, Teams, Personal Wellbeing and Tools.  

Layer #1 - Business Strategy

The first layer of The EPiC Sur-Thrival Guide is Business Strategy. This is broken down into 5-elements which you can read about in full here.

At EPiC, we’ve worked with some of Australasia’s biggest organisations on their business agility strategy and implementation. We are well versed in exploring what can be done to uplift any area of the business, and how this can be done together. This capability allowed our Singapore tribe to comfortably support whole organisations as they suddenly moved to working remotely in the face of the COVID-19 crisis. We provided advice and experience in adapting to a new norm, and how to put stability back into the system and start innovating on new products and services. As organisations all over the globe now contend with a new way of running their business, we would like to share our knowledge with you.

Watch Rob Gaunt, Sydney Director at EPiC, deep-dive into the 5 elements of Business Strategy in the video above.

Layer #2 - Leadership

The second layer of The EPiC Sur-Thrival Guide is Leadership. This is broken down into 6-elements which you can read about in full here.

Leadership is taking on a whole new meaning for organisations as they rally to set their teams up to work remotely. For leaders in organisations where remote working is embedded in how they work, their focus will tip more towards how do we reprioritise, stabilise and innovate to support our business and customers at this evolving point in time. There are, however, numerous businesses that are currently scrambling to set up their organisation to work remotely, and are in an absolute state of fear. This is impacting their people, customers and business. 

Watch the video above where Brad Bennett, EPiC co-founder, deep-dives into the 6 elements that leaders need to help their organisation.

Layer #3 - Teams

The third layer of The EPiC Sur-Thrival Guide is Teams. This is broken down into 6-elements which you can read about in full here.

Teams that have been thrown into this remote working situation are quite frankly going to need direction and compassion from their leaders, and a genuine feeling of comradery and a boost of support from each other. It is no longer possible to just make do with fickle tooling while also likely missing out on key points of conversations when working from home intermittently.

Agile coach, Kris Cockbill, talks through the 6-elements for Teams in the video above.

Layer #4 - Personal Wellbeing

The fourth layer of The EPiC Sur-Thrival Guide is Personal Wellbeing. This is broken down into 6-elements which you can read about in full here.

With the global impact of COVID-19, we are experiencing a once in a lifetime event, and for many their personal wellbeing has taken a backseat. Yet, if we do not take care of our personal selves, how will we be able to show up and give the best of ourselves to our colleagues, customers and loved ones during these immensely trying times?

EPiC Singapore Director, Lisa Duty, talks more in-depth about the 6-elements in the video above. 

Layer #5 - Tools

The fifth layer of The EPiC Sur-Thrival Guide is Tools. This is broken down into 3-elements which you can read about in full here.

Tools are the backbone of any team working remotely. It is what arms your team to be able to stay connected and productive when they are unable to be physically together. Your tools are there to enable all the other layers of the Sur-Thrival Guide to take place.

In the video above, Agile coach, Paul Richardson, talks about the tools we use at EPiC to help us continue to be productive.

Need help?

If you would like further assistance, we’d love to help! This is what we do as Business Agility coaches and we are here to help in these situations. If you have any questions or would like help to facilitate these sessions and conversations, reach out to us here: Contact Us


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Antoinette Kesha

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