Announcing EPiC’s New Training Course: Leading Chapters

As one of Australia’s leading Agile Transformation providers, EPiC has pioneered numerous Tribal Implementations, including at WooliesX, Woolworths Group, Endeavour Drinks Group, Coles, and Aware Super.

We not only assist clients with implementing tribes (which we refer to as Crews) but also uniquely operate our own business using the Crew model, including Chapters. This hands-on experience has given us unmatched expertise in starting, running, and enhancing chapters to maximize the benefits of this innovative business leadership model.

Our journey through Tribe-based transformations has led to the development of a detailed suite of guidance, playbooks, methodologies, health checks, and practices. We also offer Leading Chapters Training, including essential skills for Chapter Leaders. Previously exclusive to our transformation clients through the EPiC Academy, this training is now available to the public, providing broader access to our expert insights and skills.

Until now, this training has been exclusively available to our transformation clients as part of the EPiC Academy (Corporate Training) service, benefiting those we’ve helped to adopt the Tribe/Crew model.  However, we are excited to open this opportunity to the public, allowing anyone interested to gain insights and skills from our seasoned experts.

Implementing the Chapter Model can be challenging, especially because it disrupts traditional hierarchical management structures. Traditionally, one manager is responsible for everything that happens with their team, but the tribal model splits the role into three distinct functions: developing people and capabilities (Chapter Lead), setting priorities (Crew Lead), and facilitating collaborative work (Crew Facilitator).

This transition from a top-down management style to a more collaborative and participatory approach can be a significant hurdle. If done well, the shift not only fosters innovation, collaboration, and open communication but also enhances the organisation’s ability to focus on strategic direction, build capabilities, and streamline the flow of work​ (Merillot)​​ (Primeast)​. However, if done poorly, it can lead to confusion and staff turnover.

Traditional managers often struggle to adapt from a command-and-control role to a facilitative and coaching role, which is vital in a Chapter Model​ (McKinsey & Company)​. 

Additionally, employees accustomed to clear hierarchical lines may find the new structure disorienting and may resist the change​ (Primeast)​.

Despite these challenges, the benefits of a Chapter Model make it a worthwhile endeavour. By getting staff (chapter members) to focus not just on the day-to-day work, but also on Continuous Improvement and Capability uplift, organisations can boost job satisfaction, productivity, and innovation​ (Merillot)​.

Join us and be part of the next Leading Chapters Training or course. Don’t miss out on this chance to learn about this new Leadership role, elevate your leadership capabilities and drive your organization towards success with EPiC’s proven Leading Chapters Training. 

Sign up here for the next Leading Chapters course and take the first step towards becoming an exceptional Chapter Leader!