EPiC Agile’s Chapter implementation journey – Part 2

At the beginning of our Chapter journey in October last year, our leadership team recognized that our rapid growth meant we were no longer providing our team members with the care they needed. Over six months, our organization had doubled in size from 40 to 80 people. An eNPS survey we conducted showed that our tribe was seeking more leadership, connection, and development. To address these challenges, we engaged an Agile Program Management Consultant to help us implement effective solutions.

To address these challenges, the leadership team decided to implement Chapters into EPiC. We documented the start of our Chapter implementation in a video you can watch here. In the video, EPiC co-founder Rob Gaunt discusses the problems we faced at the time, why we decided to experiment with the Chapter model, and how the decision impacted the leadership team.

Part 2 of our journey captures the tribe’s reaction to Chapters and the process of self-selecting new leaders at EPiC. What didn’t go as planned? What were our learnings? And what business outcomes have we achieved so far? Watch the video below to see Part 2 of our story.

Our model is continuously evolving – we love that!  

Using experiments, our chapters are defining new ways to organize and we’re currently on the cusp of a Chapter evolution. What will change and will it work? 

EPiC’s Chapter journey continues and we’ll capture our outcomes and learnings for all of you to see in Part 3.