Resources | Transformation

What is Customer seat at the table – EBA Pillar

  • 25 minute listen
Vern Norrgard
on May 19, 2020
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Customer seat at the table

We take a closer look at the Enterprise Business Agility Model, in particular, the Customer Seat at the Table pillar, discussing what it means and the businesses that have done it well and those situations where it hasn’t been followed well.

The EBA Model:
https://agilityhealthradar.com/enterprise-business-agility-model/

 

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