Scale training Partnership with a Large Australian Insurance Organisation

The challenge

• Ensure language consistency aligned with industry standards.
• High trainer competency to deliver effective and engaging training sessions.
• Accommodate multiple delivery, including virtual and in-person sessions.
• Comprehensive training for both leaders and teams.
• Utilise industry-based training materials.

Our solution

• Enhance EPiC learning experiences to align with new language, practices, and cultural expectations.
• Iterate initial learning experiences, supported through feedback mechanisms on trainers and courseware.
• Establish dedicated external coordination support utilising EPiC’s infrastructure and tools.
• Real-time reporting and feedback mechanisms on facilitators, courseware, and experience, visible to all stakeholders.

Outcomes

• Enhanced alignment with organisational goals and improved adoption of new ways of working.
• Continuous improvement in training and increased confidence in new practices among employees.
• Increased transparency and accountability, fostering trust and engagement among stakeholders.
• Flexibility in training delivery, regardless of location.