Academy Case Study: Scaling Training for Tertiary Education

The Challenge

• Ensure language consistency aligned with industry standards.
• Maintain high trainer competency for effective and engaging training sessions.
• Accommodate multiple delivery formats, including virtual and in-person sessions.
• Provide thorough training for both leaders and teams.
• Utilize industry-based training materials.

Our Solution

• Enhance EPiC learning experiences to align with new language, practices, and cultural expectations.
• Iterate initial learning experiences with feedback mechanisms on trainers and courseware.
• Establish dedicated external coordination support using EPiC’s infrastructure and tools.
• Implement real-time reporting and feedback mechanisms on facilitators, courseware, and experience, visible to all stakeholders.

Outcomes

• Improved alignment with organizational goals and better adoption of new ways of working.
• Continuous improvement in training and increased confidence in new practices among employees.
• Increased transparency and accountability, fostering trust and engagement among stakeholders.
• Flexibility in training delivery, regardless of location.
• Enhanced effectiveness and responsiveness through Lean Change Training, promoting adaptability and continuous improvement within the organization.